Home > Troubleshooting
Use this section to resolve typical problems you may encounter when using your Brother machine. You can correct most problems yourself.
For technical help, you must call Brother customer service or your local Brother dealer.
Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
If you need additional help, go to the Brother Solutions Center at http://support.brother.com.
First, check the following:
Error and maintenance messages
If you did not solve the problem with the checks, identify the problem and then see Related Information.
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