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Paper is Jammed in the Paper Tray

If the machine's control panel or the Status Monitor displays there is a jam in the paper tray, do the following steps.
  1. Pull the paper tray completely out of the machine.
  2. Slowly pull out the jammed paper.

    Pulling the jammed paper downward using both hands allows you to remove the paper more easily.

  3. Make sure the paper is below the maximum paper mark ( ).
  4. Slide the paper guides to fit the paper size.
  5. Put the paper tray firmly back in the machine.

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