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My Brother Machine is Not Found on the Network During Printer Driver Installation.

Related Models:HL‑L2340DW / HL‑L2360DN / HL‑L2365DW
Cause Action Interface
Your computer is not connected to the network correctly. Make sure your computer is connected to a network, that is, to a LAN environment or Internet services. For support on your network problems, contact your network administrator. Wired/Wireless
Reconnect the LAN cable to the hub to verify that the cabling and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. Wired
Your machine is not connected to the network correctly, or your machine does not have a valid IP address. Print the Network Configuration Report and check that Ethernet Link Status or Wireless Link Status is marked Link OK.

If Link OK does not appear, do the following:

  • Make sure the wired or wireless setting is listed as active. Check this setting at the top of the report.

  • Ask your network administrator if your IP address is valid.
  • Confirm that your WLAN access point/router is available.

Wired/Wireless
Your security software blocks your machine's access to the network.
  • In the Installer dialog box, select the option to search for the Brother machine again.
  • Allow access when the alert message of the security software appears during the printer driver installation.
  • (Macintosh)

    If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.

Wired/Wireless
Your Brother machine is placed too far from the wireless LAN access point/router. Place your Brother machine within 1 meter/3.3 feet from the wireless LAN access point/router when you configure the wireless network settings. Wireless
There are obstructions (walls or furniture, for example) between your machine and the wireless LAN access point/router. Move your Brother machine to an obstruction-free area, or closer to the wireless LAN access point/router. Wireless
There is a wireless computer, Bluetooth device, microwave oven, or digital cordless phone near the Brother machine or the wireless LAN access point/router. Move all the devices away from your Brother machine or wireless LAN access point/router. Wireless

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